Streamline IT operations, automate service delivery, and drive efficiency with an intelligent ITSM platform built for modern business environments.
The intelligent automation layer in AssetFusion360 detects and classifies incidents, applies predefined fixes when available, and automatically resolves issues. Once resolved, it updates the ticket status in real time, notifies users, and logs every action for compliance and reporting.
Bring every request, ticket, and conversation together in one connected workspace. With centralized visibility into SLAs, workloads, and performance trends, teams can collaborate seamlessly, resolve issues faster, and deliver a consistent service experience across channels.
Streamline operations with intelligent, no-code workflows that handle approvals, escalations, and follow-ups automatically. Every process moves seamlessly from request to resolution, reducing manual effort, improving accuracy, and ensuring consistent, compliant execution across teams.
Oversee every update with confidence using built-in change and release management tools. AssetFusion360 combines impact analysis, version control, and compliance tracking to help teams plan, test, and deploy updates securely. Every change is documented and auditable, ensuring traceability, reducing risk, and maintaining continuous service reliability.
Gain complete operational clarity by connecting service management directly to your asset and configuration repository within AssetFusion360. This integration delivers real-time insights across hardware, software, and service dependencies, allowing teams to identify relationships, analyze impact, and resolve issues faster.
It’s an AI-powered ITSM platform that unifies service requests, incident tracking, change management, and automation in one connected environment. It helps organizations streamline operations, resolve issues faster, and maintain real-time visibility across all IT services.
AI enables predictive incident management by detecting issues early, recommending proven resolutions, and automating repetitive tasks. Over time, the system learns from patterns to reduce MTTR, improve accuracy, and deliver a more proactive support experience.
By linking ITSM directly to the AssetFusion360 repository, organizations gain real-time visibility into hardware, software, and service dependencies. This unified view supports faster root-cause analysis, better governance, and smarter decision-making.
Any organization that manages digital infrastructure, assets, or IT operations can benefit — from enterprises and service providers to public sector and manufacturing. The platform scales easily to match your operational structure and service delivery needs.
The platform is designed for cross-industry use, supporting sectors such as finance, energy, healthcare, logistics, manufacturing, and government. Whether you manage complex IT environments or physical infrastructure, AssetFusion360 adapts to your workflows and compliance standards, providing industry-specific visibility and automation that accelerate performance and ensure reliability.
See why IT leaders, facilities teams, and operations managers trust AssetFusion360 to simplify asset management, improve audit readiness, and reduce waste across the board.
